Subscriptions, seats and licenses
Organization billing, available plans and reviewing payment changes.
The subscription belongs to the organization
One account can belong to several organizations. Each has its own subscription and active person count. Using the web and mobile apps does not create a separate subscription for the same organization. The owner also counts as an active person.
A content license is a different entitlement from an app subscription. Feature access does not automatically grant rights to arbitrary sheet music, lyrics or recordings. Check the terms of specific materials and the scope of the organization's license.
Active-person tiers
Current prices, currency, billing period and limit are shown on the subscription screen. Do not calculate a price from this guide. For special organizational terms, use the state shown in its settings.
| Plan | People |
|---|---|
| Trio | Up to 3 active people — free |
| Combo | 4–10 |
| Scena | 11–20 |
| Festiwal | 21–50 |
| Arena | 51 or more, according to the granted limit |
Check status and available payments
- Choose the correct organization and open Subscription in its settings.
- Check active people, the seat limit and validity dates.
- As the owner, choose a plan and billing period if payments are available.
- Read the summary, amount and date when the change takes effect.
- Confirm payment only if it matches your intention.
Purchasing and later plan changes
In an environment with payments enabled, purchasing may lead to a supported Stripe screen, while billing management opens a payment portal. Changes to an active plan use a quote shown before confirmation. The amount due now and the future price may differ.
A downgrade or cancellation may be scheduled for a later date. Check the date in the summary and pending changes section. Returning from a payment screen alone is not manual confirmation of a new limit; wait for the status to update.
No seats or unavailable payments
If the limit is exceeded, some writes or invitation acceptance may be blocked. Check active memberships and the actual subscription status. Blocking a global account does not necessarily free its membership seat in the organization.
If the app says payments are unavailable, do not repeat the purchase many times. Do not include card numbers or payment details in a support request. The organization, attempt time and displayed message are enough, without private payment-session links.